Refund policy

Last Updated: 03/07/2026

We want you to be completely satisfied with your purchase. If you are not happy with your order, we are here to help.

Returns You have 30 days to return an item from the date you received it. To be eligible for a return, your item must be unused, unworn, unwashed, and in the same condition that you received it. It must also be in the original packaging with all tags attached.

Several types of goods are exempt from being returned, including:

• Perishable goods

• Intimate or sanitary goods

• Personalized or custom-made items

• Gift cards

• Downloadable software products

To initiate a return, please contact us at support@myflourishproject.com with your order number and reason for the return.

Refunds Once we receive your returned item, we will inspect it and notify you that we have received it. We will immediately notify you of the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping Returns You will be responsible for paying for your own shipping costs for returning your item. Original shipping costs are non-refundable. If you receive a refund, the cost of return shipping (if provided by us) will be deducted from your refund.